Privacy Policy

This privacy policy sets out how we use and protect any information that you give when you use this website. 

We may change this policy from time to time by updating this page. We advise you to check periodically to make sure you are happy with the way we safeguard your information.

What we collect

For the purpose of making an enquiry or placing an order, our website may collect your name and contact information, including your email address, telephone number and address. It may also collect your preferences and interests, for example, if you choose to share a specific page with your joiner.

Other information relevant to customer surveys and / or offers may also be requested.

What we do with the information collected

We require this information to understand your needs and provide you with more information for the product(s) / service(s) you have requested.

Your information may also be stored in a CRM system for internal record keeping. We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail.

We may use the information to customise the website according to your interests.

Website Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

External Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites, which are not governed by this privacy statement. 

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us, by post or email.

Third Parties

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional details of third parties which you may find interesting if you tell us that you wish this to happen.

Accessing you Data

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable.

If you would like a copy of the information held on you please write to us, by post or email.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible. We will promptly correct any information found to be incorrect.

Write to:
Timberpride Limited
Quercus Road
Tetbury
Gloucestershire
GL8 8GX

Or email:
info@timberpride.co.uk